Privacy Policy

Information we collect

We may collect the information you choose to provide when you call, email, text, or schedule a consultation, including your name, phone number, email address, property preferences, and the details you share about your real estate needs.

How we use your information

We use your information to respond to your inquiry, provide real estate services, schedule consultations, communicate about your request, and improve our services. Where you agree to receive them, communications may include calls, emails, and text messages.

How information is shared

Data will not be shared with third parties for marketing or promotional purposes outside of the services they provide on our behalf.

We may use service providers to operate this website, schedule appointments, and support communications. Those providers may process information only as needed to perform services for us and in accordance with their own applicable privacy practices.

Text and email communications

You may opt out of text messages at any time by replying 'stop', or request help by replying 'help'. You may unsubscribe from marketing emails using the unsubscribe link in the email. Message and data rates may apply, and message frequency may vary.

TERMS AND CONDITIONS

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at nickcruzrealestate@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://www.nickcruzrealestate.com/privacy-policy.

Security and retention

We use reasonable safeguards to protect information under our control and retain it only for as long as reasonably needed for the purposes described here, to meet legal obligations, or to resolve disputes.

Changes and contact

We may update this policy from time to time by posting an updated version on this page. For questions about this policy or your information, contact Nicholas Alexander Cruz at nickcruzrealestate@gmail.com or (305) 297-0944.